$32.00
5-9 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
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Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
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Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
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Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
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Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years
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Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.
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Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
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How to Contact Me
For purposes of EU data protection law, I, Kateryna Balashova, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations or email me at [email protected]. Alternatively, you may mail me at:
Kateryna Balashova, 61166, Ukraine, Kharkiv, 44 Novhorodska street, apt 122, tel +380504032401
We can in most of the cases. However, we need to evaluate the task first. Please send us a complete request with all necessary data (size, dimensions, color, fabric, style, and, if you can, a picture of something similar). We will send you our answer within 1-3 days.
Credit card payments are processed through PayPal and no PayPal account is required for that. To pay by credit card just follow the steps below:
a. Click "Pay with PayPal" at the end of the checkout process.
b. Now when you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
c. Enter your credit card and personal info. Click "Review Order and Continue."
d. Review your order. If everything is correct, Click "Pay (dollar amount) Now."
You can also contact us and arrange payment through other money transfer service – Western Union, MoneyGram, PaySend, etc.
We suggest to include your phone number as it will help us contact you fast in urgent cases and follow up about your order. In addition, the post service will be able to contact you to inform you about the parcel. We never use your phone number for any bulk SMS or marketing purposes. We never transfer your information to any third parties, except for the post service for the shipping purposes.
The standard shipping to your country, which is included in the order price, is approximately 2-4 weeks according to the international shipping company. Sometimes parcels arrive earlier. Sometimes parcels may be delayed.
Please note that during holiday time (like Christmas and New Year) all the parcels are usually delayed (for 1-2 weeks) due to the huge load at all post services.
All orders are shipped with Ukrainian national post service (Ukrposhta) that transfers them to local government post of buyer's country for delivery (i.e. USPS for the United States, etc.). Orders are shipped via first class mail and include tracking numbers.
Yes, it is possible. Please note that the usual order preparation time for shipping is 3-5 days (up to 8 days maximum depending on the ordered items stock availability). The fastest shipping option time is 5-8 days (up to 12 days maximum). Please leave us a note with your order about the date you need to get the parcel or send us a message about it.
We may use an express carrier option (UPS, EMS, DHL) at an additional charge depending on the order weight for orders above 10$. If you choose the express shipping option we will calculate the express shipping cost and send you a link to pay for the difference between standard shipping (which is already included in the order cost) and express shipping cost.
In case your order has been sent by the Ukrainian national post service Ukrposhta – at track.ukrposhta.ua or on your national post service website (all orders are transferred from Ukrainian post service to the national post service of the destination country).
Note. Some local postal services do not provide on-line tracking for international registered airmail. Such as Canadian and Australian post. We can track your package on site of Ukrainian post. There you may see the last place in Ukraine where your parcel was registered: https://track.ukrposhta.ua/tracking_EN.html
Or for all post services you can use the common international tracking website - https://www.17track.net/en
Please contact us and your national post service. We will send a request for investigation to our post service. After we get the post service confirmation that the parcel is lost the post service should refunds us. After we receive the money back we will refund you with this amount. This is a standard procedure and we have to follow it. Please note that the standard shipping post service (Ukrposhta) has the right to investigate the case up to 2 months. Usually it takes around 1 month to get information. Your national post service may give you the information on the parcel faster. That is why we ask you to contact them. Sometimes the parcel is not lost and was actually attempted for delivery with the tracking system failing to show it.
Nov 23, 2024
Amazing quality! Looks exactly like the picture
Sep 5, 2024
I’m happy with this item
Aug 17, 2024
Loved the romper and so did the recipient. TY!
May 20, 2024
Love the bows. Can’t wait to see them on my granddaughter.